Communication & Professional Skills

Business Writing and Professional Communication

Write clearer, more concise and professional emails, letters, memos and business documents for different workplace audiences.

OnlineOn-SiteAt our Venue 2 days

Course Description

What You'll Learn

  • Plan written communication around a clear purpose and reader.
  • Organise information so that important messages are easy to find.
  • Write clearer and more concise business sentences.
  • Use an appropriate professional tone for different situations.
  • Produce stronger emails, letters, memos and routine business documents.
  • Edit and proofread written work more systematically before sending it.

Who this course is for

  • All Employees

Course Outline

  • Purpose, audience and desired action
  • Clarity and conciseness
  • Professional tone
  • Writing for busy readers
  • Common habits that make business writing difficult to understand
  • Choose How You Want to Train

    Choose the delivery format that works best for your team. Pricing varies by format, and you can select your preferred training dates and location when making your booking.

    Online

    Live, instructor-led virtual training delivered over Meet, Zoom or Teams.

    On-Site

    Trainer travels to your premises, wherever you are.

    At our Venue

    Training delivered at our one of our venues, closest to your location.

    Flexible scheduling

    You choose your preferred training dates when booking. For in-person training, you can also specify where you would like the training delivered, whether at your premises or at an arranged venue.

    Your Trainer

    Matched to your training needs

    Your trainer is selected after booking based on the course requirements, your industry, team profile, location, and learning objectives.

    CertBridge Global works with vetted trainers and subject-matter experts, allowing us to match each engagement with a facilitator whose experience is relevant to the training being delivered.

    Your assigned trainer will be confirmed as part of the training arrangements.

    Certificate of Participation

    Recognition for completing your training

    Participants who attend the training receive a CertBridge Global Certificate of Participation, recognising their involvement in the programme and the learning undertaken.

    From KES 23,000
    per participant
    Book Now