Office Administration & Records Management

Minute Taking and Meeting Administration

Plan meetings effectively and produce clear, accurate minutes that capture decisions, responsibilities and actions without unnecessary detail.

OnlineOn-SiteAt our Venue 2 days

Course Description

What You'll Learn

  • Prepare agendas, meeting papers and logistical arrangements effectively.
  • Understand the role and responsibilities of the minute taker.
  • Listen for decisions, actions and important discussion points.
  • Take useful notes without attempting to record every spoken word.
  • Write clear, concise and objective meeting minutes.
  • Record actions with clear owners and deadlines where agreed.
  • Manage review, approval and distribution of minutes.
  • Maintain appropriate confidentiality and meeting records.

Who this course is for

  • Administration & Support Professionals

Course Outline

  • Purpose of meetings
  • Roles in a meeting
  • Responsibilities of the administrator
  • Meeting types
  • Meeting lifecycle

    • Choose How You Want to Train

    Choose the delivery format that works best for your team. Pricing varies by format, and you can select your preferred training dates and location when making your booking.

    Online

    Live, instructor-led virtual training delivered over Meet, Zoom or Teams.

    On-Site

    Trainer travels to your premises, wherever you are.

    At our Venue

    Training delivered at our one of our venues, closest to your location.

    Flexible scheduling

    You choose your preferred training dates when booking. For in-person training, you can also specify where you would like the training delivered, whether at your premises or at an arranged venue.

    Your Trainer

    Matched to your training needs

    Your trainer is selected after booking based on the course requirements, your industry, team profile, location, and learning objectives.

    CertBridge Global works with vetted trainers and subject-matter experts, allowing us to match each engagement with a facilitator whose experience is relevant to the training being delivered.

    Your assigned trainer will be confirmed as part of the training arrangements.

    Certificate of Participation

    Recognition for completing your training

    Participants who attend the training receive a CertBridge Global Certificate of Participation, recognising their involvement in the programme and the learning undertaken.

    From KES 23,000
    per participant
    Book Now