Negotiation Skills
Prepare and conduct workplace negotiations more effectively by understanding interests, developing options and reaching practical agreements.
Course Description
What You'll Learn
- Prepare for negotiations by defining objectives, priorities and acceptable outcomes.
- Distinguish stated positions from the underlying interests of each party.
- Assess alternatives and understand when an agreement should or should not be accepted.
- Develop and evaluate options that can create value for both sides.
- Make concessions deliberately rather than giving them away without receiving value.
- Respond more effectively to pressure, disagreement and difficult negotiation tactics.
- Close negotiations with clear and workable agreements.
Who this course is for
- All Employees
Course Outline
Choose How You Want to Train
Choose the delivery format that works best for your team. Pricing varies by format, and you can select your preferred training dates and location when making your booking.
Online
Live, instructor-led virtual training delivered over Meet, Zoom or Teams.
On-Site
Trainer travels to your premises, wherever you are.
At our Venue
Training delivered at our one of our venues, closest to your location.
Flexible scheduling
You choose your preferred training dates when booking. For in-person training, you can also specify where you would like the training delivered, whether at your premises or at an arranged venue.
Your Trainer
Matched to your training needs
Your trainer is selected after booking based on the course requirements, your industry, team profile, location, and learning objectives.
CertBridge Global works with vetted trainers and subject-matter experts, allowing us to match each engagement with a facilitator whose experience is relevant to the training being delivered.
Your assigned trainer will be confirmed as part of the training arrangements.
Certificate of Participation
Recognition for completing your training
Participants who attend the training receive a CertBridge Global Certificate of Participation, recognising their involvement in the programme and the learning undertaken.