Risk, Compliance & Internal Audit

Operational Risk and Resilience

Identify operational risks, strengthen controls and build the ability to continue delivering critical services during disruption.

OnlineOn-SiteAt our Venue 3 days

Course Description

What You'll Learn

  • Identify operational risks arising from people, processes, systems and external events.
  • Assess operational risks and the effectiveness of existing controls.
  • Use incidents, losses and near misses to identify recurring weaknesses.
  • Develop useful operational key risk indicators.
  • Identify important business services and the dependencies that support them.
  • Assess how disruption scenarios could affect service delivery.
  • Develop actions that strengthen both operational controls and resilience.

Who this course is for

  • Managers
  • Banking & Financial Services Professionals
  • Risk, Compliance & Audit Professionals
  • IT & Technology Professionals

Course Outline

  • Sources of operational risk
  • People, process, system and external-event risks
  • Operational losses and disruption
  • Relationship with other risk categories
  • Roles and responsibilities
  • Choose How You Want to Train

    Choose the delivery format that works best for your team. Pricing varies by format, and you can select your preferred training dates and location when making your booking.

    Online

    Live, instructor-led virtual training delivered over Meet, Zoom or Teams.

    On-Site

    Trainer travels to your premises, wherever you are.

    At our Venue

    Training delivered at our one of our venues, closest to your location.

    Flexible scheduling

    You choose your preferred training dates when booking. For in-person training, you can also specify where you would like the training delivered, whether at your premises or at an arranged venue.

    Your Trainer

    Matched to your training needs

    Your trainer is selected after booking based on the course requirements, your industry, team profile, location, and learning objectives.

    CertBridge Global works with vetted trainers and subject-matter experts, allowing us to match each engagement with a facilitator whose experience is relevant to the training being delivered.

    Your assigned trainer will be confirmed as part of the training arrangements.

    Certificate of Participation

    Recognition for completing your training

    Participants who attend the training receive a CertBridge Global Certificate of Participation, recognising their involvement in the programme and the learning undertaken.

    From KES 22,000
    per participant
    Book Now